It helps when government regulations exist to reduce employers' ability to find replacements. That's the fundamental conflict that employers can exploit: when they can appeal to each individual to work at cost to the advancement of the entire set of workers, the organization fails. Employers can then reduce pay and worsen working conditions to the poverty level.
A variety of things have reduced the effectiveness of labor organizers over the past few decades, but they were responsible for things like the 5-day, 40-hour workweek and safety regulations. The ability of the Internet to reach out to an even wider set of unskilled workers makes the job nearly impossible.
DoorDash being scammy doesn't give the customer permission to ignore a social norm. The customer should still tip, just do it in cash outside of the app. It is a little less convenient, but it is better to be inconvenienced than to be an asshole.
All you see as a Dasher is that there is a new delivery for a 'guaranteed minimum' of $10 which in this world means that you will almost never receive anything other than $10. You take the job, deliver the food, and find out after that $3 of that was tip. You take another $10 job and find out that $0 of that was tip.
In this world there is zero expectation of a tip because almost no one tips outside the app and in-app tips are worthless. The reason tipping is expected is because ...it's expected. You're an asshole at a restaurant if you don't tip because ~15% is the baseline, in DD's world the baseline is 0%.
I'm not exactly sure why you're trying to guilt yourself into paying more for the exact same service to a person that is not expecting anything extra. You're doing the equivalent of tipping the cashier at the grocery store.
https://i.redd.it/jrusids6bggy.png
> I'm not giving my tip dollers to a company that doesn't support working people
Oh! But PJ's screws that over by trying to call the employee an independent contractor. Oh yea, they try the same crap as Uber and Lyft and the other rideshare and delivery companies. In fact, they're practically the modern pioneers of the new 'independent contractor' scam. these 'tech companies' are just copying what the pizza industry has been doing for ages.
Not when regulation steps in. That is what labor law and regulation is for.
The "gig economy" was a tech industry attempt to sidestep labor law, and the law is finally catching up. And mind you, you don't have to outlaw how gig workers are currently treated as contractors everywhere to break these platforms; just in places large enough that without those markets, the platform is no longer barely sustainable (for example, 25% of Uber's bookings occur in just five cities: New York, Los Angeles, San Francisco, London, and São Paulo). It doesn't matter much for platforms if gig workers are still legal in say, Wyoming.
https://www.wired.com/story/california-lawmakers-move-protec... (Wired: California Lawmakers Move to Protect Gig-Economy Workers)
Why not? While brand recognition is valuable, it makes sense to operate in any jurisdiction in which you operate at a profit. At this point, all of the infrastructure to build the platform in the first place is a sunk cost, though if their total operating volume falls dramatically there maybe some work involved in turning down excess capacity to reduce ongoing costs.
Also, if their new system still has something like the "call option" to guarantee minimums it still seems like it's in everyone's best interest to not tip and get DoorDash paying as much as possible.