Agree that like all models, it’s useful but incomplete.

Stanley is a sales rep and that is absolutely a part of the clueless layer. He provides buffer between the masters and the slaves in the warehouse dude: he is clueless. Not a loser like Darryl in the warehouse, not a sociopath like Robert California or Ryan the Temp, but clueless.

I am a clueless loser sociopath so take from that what u will :)

Thanks for the interesting discussion. :)