You seem to be operating under the impression that we as a society have the same expectations of people and of corporations. Let me be very clear: we do not. Corporations are allowed to operate at the pleasure of the people; I was going to say that they're effectively second-class citizens but they're not citizens, they're just a tool that we allow to exist. Because of that we put more burdens on them than we do on people.

As to the matter at hand specifically: one of those extra burdens we put on corporations vs what we put on people is: errors on the part of a corporation are not tolerable under any circumstances.

There are many such examples of extra burdens: I (this is EU-wide) can return stuff I buy online within 14 days of buying it without giving any reason, just because I feel like it and the seller pays the shipping. Why? Because as a society we decided that we have that right.