Apple's service program for butterfly keyboard MacBooks, even out of warranty

Re:Apple's service program for butterfly keyboard MacBooks, ... by avree on Friday July 05, 2019 @10:01AM (#20362549)

I made the mistake of paying the $800+ for the bottom clamshell replacement needed to fix the keyboard one week before they announced this program.

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Re:Apple's service program for butterfly keyboard MacBooks, ... by denzil_correa on Friday July 05, 2019 @11:06AM (#20363044)

The Apple Support page says

> If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.

I'd say you have a good chance to get your money back.

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Re:Apple's service program for butterfly keyboard MacBooks, ... by reaperducer on Friday July 05, 2019 @11:12AM (#20363090)

Apple is usually very good with this sort of stuff.

My wife bought a MacBook two months before OS X came out, so she had OS 9. When OS X came out, Apple sent free copies to everyone who bought a computer in the last 90 days.

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Re:Apple's service program for butterfly keyboard MacBooks, ... by spoppy on Friday July 05, 2019 @01:24PM (#20364172)

Presumably it was more of a PowerBook than a MacBook, since OSX came out in 2001ish and MacBooks didn't exist till they switched to Intel in 2006.

Sorry..

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Re:Apple's service program for butterfly keyboard MacBooks, ... by reaperducer on Friday July 05, 2019 @04:09PM (#20365447)

You're right; I remembered it wrong. It was an iBook. 10GB hard drive and a built-in DVD-ROM. I wish I hadn't sold it years later.

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Re:Apple's service program for butterfly keyboard MacBooks, ... by LanceH on Friday July 05, 2019 @01:07PM (#20364062)

Or they could just announce their product schedule that they know months/years in advance so the customer could make an informed choice.

No credit for fixing the problem they deliberately create.

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Re:Apple's service program for butterfly keyboard MacBooks, ... by reaperducer on Friday July 05, 2019 @04:09PM (#20365454)

I guess you've never heard of the Osborne Effect

https://en.m.wikipedia.org/wiki/Osborne_effect

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Re:Apple's service program for butterfly keyboard MacBooks, ... by tomduncalf on Friday July 05, 2019 @10:02AM (#20362558)

I believe you can claim it back?

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Re:Apple's service program for butterfly keyboard MacBooks, ... by GGfpc on Friday July 05, 2019 @10:12AM (#20362637)

Apple is usually cool with this kind of stuff. Contact them.

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