2015 MacBook Pro recall: batteries overheating

Re:2015 MacBook Pro recall: batteries overheating by protomyth on Thursday June 20, 2019 @10:27PM (#20239363)

I would have expected an e-mail or call from our educational rep, but it’s silence. They know exactly what we bought, so I’m a bit confused about their top priority.

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Re:2015 MacBook Pro recall: batteries overheating by culturestate on Thursday June 20, 2019 @11:31PM (#20239666)

My business rep seems to be on some kind of delay; they always contact me exactly two weeks after every announcement.

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Re:2015 MacBook Pro recall: batteries overheating by la_barba on Friday June 21, 2019 @03:19PM (#20245540)

Yeah.. I mean Subaru found a way to email me about scheduling an appointment for the airbag recall. (Yes, I know its probably because of regulations)

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Re:2015 MacBook Pro recall: batteries overheating by davidandgoliath on Thursday June 20, 2019 @10:47PM (#20239450)

Profit.

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Re:2015 MacBook Pro recall: batteries overheating by 2000andlate on Friday June 21, 2019 @12:35AM (#20239906)

Seriously. It boggles my mind why this is still a question. We don’t even have to get into the morality of it, but it’s simply not profitable to care this much, so why would Apple?

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Re:2015 MacBook Pro recall: batteries overheating by protomyth on Friday June 21, 2019 @01:59PM (#20244870)

If you have premium brand and do not provide proper customer service, then people will start buying from others. Might not be immediate, but nothing rides on good feelings forever.

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