News for hackers. Stuff that matters.
Re:Facebook moderators break NDAs to expose working conditions by ngold on Wednesday June 19, 2019 @08:22PM (#20228672)
15 billion dollars in pure profit. You could pay a living wage with health benefits, or you could hire twice as many people and have everyone work less while paying more.

This is just Facebook being cheap.

Re:Facebook moderators break NDAs to expose working conditions by nojvek on Thursday June 20, 2019 @12:57AM (#20230014)
Something something. Corporations are hive mind AI optimizing for growth and profit. They don’t give a shit. Amazon doesn’t give a shit unless it impacts the bottom line. Google barely has support and YouTube kids is full of questionable content.
Re:Facebook moderators break NDAs to expose working conditions by solstice on Thursday June 20, 2019 @07:16AM (#20231653)
The image of the Chernobyl liquidators just popped into my mind, each worker only allowed to shovel radiative shit for 90 seconds before having a mandatory time out. Treating content moderators in a similar way seems like a step into the right direction from a mental health perspective
Re:Facebook moderators break NDAs to expose working conditions by Meskupie on Thursday June 20, 2019 @08:33AM (#20232193)
The largest impact events will likely be the smaller percentage of posts that really resonate with the moderator. What would be best is the flexibility to take a break after reviewing those level of posts rather than simply periodically.

The most important thing for moderators would be group and individual therapy sessions run at work with hired therapists. Group therapy is great because you can relate to other moderators struggles which helps process, and individual to help process the most traumatic events. This is what Kik has implemented and seems to be effective.