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Re:Chase did a bad thing, so we did a good thing by latchkey on Tuesday June 11, 2019 @10:00PM (#20161122)
I wrote to Chase on their 'secure message portal', which feels like it is straight out of 1995. I told them I'm out of the country and cannot send mail.

I told them that I am rejecting the agreement to arbitrate. I also said that since their message portal feels official, this would be what I would use as proof of my opt out in court, if the need arises. I saved some screenshots as well.

They have updated me once already to say that they are still working on a response.

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