Ask HN: A company just shared my contact details without asking me what do I do?
A company called Pana that schedules travel for interviews just reached out and told me they shared my information (presumably this means email and phone number, but I'm not sure) with Uber so I could book rides. Uber is a disgusting company that I want nothing to do with, and I certainly don't want them to have my email (they've already sent me one email since Pana shared my information). I did not sign an EULA or similar for Pana, Uber, or the company I was interviewing with.
Can they really just share my information like this? Do I have any recourse?
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Last week, I turned down a job offer, and it was largely influenced by the information the hiring agency, which the company went through, required me to provide. They wanted all kinds of information about me, and it was clear it was almost entirely unrelated to the company offering me the job. They simply wanted to add me to their line of products, whether I wanted them to advertise me or not. If I didn’t provide the information, I didn’t get processed.
Needless to say, I’m happily looking for employment elsewhere. I firmly believe this is both wrong, and a practice which should be illegal. If it isn’t already?
As a company you’re only allowed to ask for and record the data that’s required to conduct the business at hand. Otherwise, you have to tell your customers how their data will be used.
This of course absolutely applies to traditionally offline businesses such as recruitment agencies as well.
1.) In the grand scheme of things, a company that books travel sharing your info with a company that provides rides isn’t the worst thing to ever happen in the world of privacy and interviews. You could take the nuclear option, which would involve naming and shaming Pana and potentially writing some letters. Depending on where you are, this could violate some privacy legislation. Or, you could decide that wasn’t too far out of line and merely ask Uber to delete your info and stop emailing you. And, you could keep the nuclear option in mind if they don’t respond.
2.) Anecdotally, the interview stage is the best that a company will get. If they’re already doing things you consider sketchy, I promise that things won’t magically get less sketchy when you take the job. I can think of two ‘opportunities’ I could have saved myself from if I had internalized that lesson.
At the very least your friend should submit a complaint to his country's data protection agency.
In your case I absolutely think that you could have a valid claim for compensation. But the devil is in the detail. For example, on what legal basis is the company you interviewed with processing your data? On what basis is Pana processing it? If you're genuinely interested in trying to claim compensation you can reach out to me and I can give you some directions and reading tips.
EDIT: IANAL, but I work with data protection questions.