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Re:Uber will start deactivating riders with low ratings by JohnFen on Wednesday May 29, 2019 @06:33PM (#20046335)
> It's a difficult UX and communication problem, I'll grant

Is it?

It seems to me that they could just use imoji-like images instead of stars, ranging from Angry for the lowest rating to Ecstatic for the highest. The 3 star position would be neutral.

Re:Uber will start deactivating riders with low ratings by SilasX on Wednesday May 29, 2019 @08:14PM (#20047100)
Yes, it is, because of wide variation in what experience someone will associate with and expect for a given face.