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Re:Uber will start deactivating riders with low ratings by bpicolo on Wednesday May 29, 2019 @11:58AM (#20041733)
This has been a particular problem for the handicapped community as I understand it, as the service speed for handicapped vehicles has been much worse.
Re:Uber will start deactivating riders with low ratings by jakear on Wednesday May 29, 2019 @12:09PM (#20041933)
Not just that, but when I was on crutches my rating dramatically dropped. I almost always had a friend with me to help out with storing the crutches and getting in and out of the car, but regardless my rating fell at least a tenth. Drivers probably didn’t like how I needed to grab onto their car to enter and exit, or maybe that the crutches were in their car, or that the whole process took a bit longer.
Re:Uber will start deactivating riders with low ratings by mywittyname on Wednesday May 29, 2019 @03:32PM (#20044370)
I do think drivers should be required to justify a <5 star rating for riders.
Re:Uber will start deactivating riders with low ratings by seanmcdirmid on Wednesday May 29, 2019 @12:19PM (#20042073)
Isn’t that to be expected given the need for a special vehicle?
Re:Uber will start deactivating riders with low ratings by malandrew on Wednesday May 29, 2019 @01:35PM (#20043023)
Report on WAV availability in NY

https://nylpi.org/wp-content/uploads/2019/05/Still-Left-Behi...

Uber - 96% WAV availability, 6 min WAV wait time

Lyft - 63% WAV availability, 12 min WAV wait time

Re:Uber will start deactivating riders with low ratings by ggreer on Wednesday May 29, 2019 @12:03PM (#20041826)
Don't taxis have the same problem?