Assumimg it is something like Netflix's recommendation service, well, this might come back to an difference in philosophy: I don't need/want to be recommended shows to watch, and I don't use recommender/suggestions.
One does not have a need/desire to consume media as an abstract concept, so the idea that one has a problem of "I want to watch something but i don't know what" is a literal nonsensical statement/problem.
How do you become aware of new shows you would be interested in?
For me this is one of the benefits of Netflix's recommendation service. While I feel like the quality of the recommendations has gone down over the years, it still has value. I tend to watch 1-2 shows at a time until I have watched the entirely of them. When I finish one I want to find another to watch, but don't always know what I want to watch next. So for me "I want to watch something but i don't know what" is the exact problem I have on a regular basis.
An actual benefit to this in my eyes is that marketing and fads tend to have short attention spans, so if you're interested in quality as opposed to 'riding the social wave', most fads won't hold their quality/appeal after a few years.
And besides, we're so overwhelmed with media, the desire to 'get more' is about the definition of an anti- problem... we actually need to find ways to consume less...
'movies we recommend based on other movies you've seen' and so on.