Re:My Product Is Unexpectedly Being Used to Help People with...
by acct1771 on Tuesday May 21, 2019 @12:43PM
(#19971845)
Making the UX on explaining/teaching the user how to add a custom email as a contact, or doing it for them, will be huge.
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Re:My Product Is Unexpectedly Being Used to Help People with...
by aacook on Tuesday May 21, 2019 @12:59PM
(#19972010)
Thanks! I had a step in the initial onboarding to let folks add their NanaGram recipient as a contact via a contact.vcf file. I user tested with 5-6 people and couldn't quite nail it. Had other priorities at the time and decided to back burner it. The concept of downloading a vcf file, opening it, etc is foreign to many people. Another challenge to nail was the copy around adding a contact record for the recipient, as many people were confused (I already have a contact for my Nana!) This kind of address book integration seems easier to do in a native app. Soon, I hope!