It's always the final attempt/notice. Every time. I've received dozens of "final notices" that my 22 year old car's factory warranty (10 yrs, 100k miles) is "about" to expire.
1. I am in prison for vehicular manslaughter and how did you get my burner cell phone number? 2. I was in a horrible accident in that car and my life is ruined, thanks for bringing it up. 3. The more general "I only have 6 months to live" I use as a catch-all for ending any of these calls: sure I am lying, are you bold enough to call me on it?
#3 makes me think I should talk to my wife about being ready for me to hand off the phone in that situation.
Years ago the majority of my emails and phone calls became spam. Now it's the great majority.
The majority of people who knock on my door aren't yet religious proselytizers, but it's getting close.
On the other hand, if it was that common, there would be a market for systems that defeat it for the spammers.
Anything more complicated like actually following the voice prompt isn't going to happen soon.
Of course this assumes enough people follow the pattern of press some number to continue. Every time the pattern changes the cost of understanding it and fitting it into their system goes up. In the end though it isn't a scheme we can win: AI can successfully follow more complex processes than humans can in this limited space - including random failure to follow the instructed process if it is too complex.
"This is a anti-robocall system, please answer the question to complete the call. A mother cat and her three kittens are sleeping in a box. Dial the number of animals in that box."
The number of kittens change randomly and maybe the system can put some pillows, blankets and other non-animals in the box too, making automated processing harder. AI will get there, sure, but this will make things expensive for the attackers.
I'm thinking something like, "All unsolicited calls concerning the sale, lease, rental, or exchange of goods and/or services, regardless of past contact between calling parties or their third party affiliates, will incur a $5000/hr convenience fee, minimum billing for 1 hour, to be paid to _your name_ at POBox ... in full within 90 calendar days of the current date. This fee may be waived at _your name_'s discretion. Press 1 to accept or hang up to decline."
Bonus points if you fit the fee discussion in before the call center switchboard hand-off to a live operator.
Unfortunately, 900 numbers apparently went away in the 2000s. Such a shame, it really would have solved the problem quite efficiently.
As a proposal for wider implementation, you could just select the languages you speak to be valid languages for the captcha. Seems like a feature rather than a problem.
What I'm saying is, this proposal can't come soon enough.
1. Transcription, for your amusement: Hi this is Carolyn calling from reliable resource communications. Reliable resource communications is a telecommunications service used by other companies to notify consumers on their behalf. I have made numerous attempts to reach you regarding an entry form that was filled out in your name within the last 12 to 18 months to receive a new car. Now this will be my final attempt to notify you that your name was pulled and you are going to receive one of our top three major prizes. It will be in your best interest to give me a call back at soon as possible. My number is 984-292-1515 at extension 3:21. We are not a telemarketing agency nor timeshare and this is not a cold call please do not ignore this message. I'm very aware of the do not call list but wouldn't be calling unless someone actually answered. This is a time sensitive matter and I do look forward to hearing from you. Once again congratulations my name is Carolyn.