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Re:Amazon rolls out machines that pack orders and replace jobs by gregmac on Monday May 13, 2019 @10:18AM (#19899449)
They have to strike a balance to optimize between shipping costs, time spent packing, packing material costs, claims due to damage during transit and insurance/theft costs.

If items are usually/never ordered by themselves, packing in a larger box might still always work out to be cheaper than paying for shipping for two boxes.

There's already enough of a problem with theft of generic 'Amazon'-branded boxes -- can you imagine if things were regularly shipped with $high_value-brand labeling on the outside (if not just glossy full-color retail box)?

Re:Amazon rolls out machines that pack orders and replace jobs by nextos on Monday May 13, 2019 @10:26AM (#19899536)
True. In fact, they tend to ship big items in their original retail packaging. E.g. vacuum cleaners. Not good. In my case I got 2 damaged items out of 3 shipments with said boxing.

Now they have included a free option to wrap inside another bigger Amazon box. I guess they got too many damaged items and complaints from customers.