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Re:How to detect a toxic customer by gte910h on Thursday December 09, 2010 @12:57PM (#1988336)
You sounds like you lied when you stated "I framed it like X". People were correct you were using deception to gain information, but were incorrect on the technicality of your statement.

I don't think your bellwether test is that good of a test. I know lots of people who turn down educational requests when not from schools out of hand.

Re:How to detect a toxic customer by kls on Thursday December 09, 2010 @01:52PM (#1988589)
I don't think your bellwether test is that good of a test.

Truth be told it was never intentionally a test. Both teaching my daughter and the volume license coincided. It may be that when the idea for the solution we where to provide was pitch I though hey it would be good to tech my daughter video editing. But I don't remember if that is where that spark started or not. Anyway, point is both occurred in the same time frame so I shopped the educational requirement first. I did however go into it with intention of establishing a rapport with a developer that could vend the second requirement.

Re:How to detect a toxic customer by bmm6o on Thursday December 09, 2010 @02:09PM (#1988676)
> Both teaching my daughter and the volume license coincided

I think this is the first time in the thread that it came out that you actually have a daughter and were actually considering teaching her with the software. In your first telling, it sounded (to me, and I think to others) like this was entirely made up for the purpose of testing the vendor's response. So it was puzzling that you objected so vehemently to it being called a "lie". Re-reading it now, though, I don't see what part of your comment made me think that (though it's not an obviously wrong interpretation either); maybe it was the influence of other comments.

Re:How to detect a toxic customer by kls on Thursday December 09, 2010 @02:29PM (#1988758)
Sure, it's obviousness that I did not frame the post correctly, to gain such a response (it is what it is now though). I still take issue with being called a liar though. If that fact was remotely in doubt I would have refrain from using that word. Further even if they had admitted to lying I would let their words stand as testimony to their deceit. It is a word that detracts from one position and adds to the others without truly rebutting the position. It is therefore disingenuous to use, if the fact is in question.

That being said, I can see where the post could be construed that it was not the true reason for the initial contact. I still think there is enough ambiguity that I should have been given the benefit of the doubt.