Re:Olark Review: 25% of our Customers Live Chatted with Us B...
by mjpizz on Wednesday December 08, 2010 @06:30PM
(#1985183)
sounds like a good experiment - conversion improvement certainly depends on the site as well. Mind sharing your results afterwards?
For us, we also get a lot of solid suggestions and feedback from chatting with customers, so the benefits are not always solely in the conversion improvement :)
For us, we also get a lot of solid suggestions and feedback from chatting with customers, so the benefits are not always solely in the conversion improvement :)