> I have just been denied customer service in favor of the other customer, no?
Maybe. Perhaps they booked an appointment in advance instead of doing a walk-in and it had nothing to do with their clothing, or there are multiple queues for different types of service.
Take this example:
I show up in a store at 1200, and am told the waiting time is approx 30 minutes. I wait in the queue.
Another customer shows up in the store at 1220. This customer is more well-dressed than I am. This customer also waits in the queue.
At 1230, the more well-dressed customer is chosen to be serviced before I am, a customer who has been waiting for 30 min vs the other customer's 10 min. I have just been denied customer service in favor of the other customer, no?
I don't mean to make this a long, drawn-out conversation. I'm just looking for clarification.