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Re:Dear Client, Here’s Why That Change Took So Long by sneak on Tuesday May 07, 2019 @01:30PM (#19851559)
The real trick is being able to tell the difference between a normally slow process and a pathologically slow process, on non-trivial scales. I’m 20+ years in and I’m just getting a handle on it in the last 5 years or so.

Meanwhile, I see non-software people putting their complete trust in people with less than half my experience, and getting burned.

Re:Dear Client, Here’s Why That Change Took So Long by hinkley on Tuesday May 07, 2019 @02:23PM (#19852070)
Limited Work in Progress tries to address this. The longer a task takes the more scrutiny it gets from hopefully sympathetic individuals. If you are chasing your tail, after a week or two someone who understands what's going on will unwind you and set you up to complete the task.