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Re:Stripe’s fifth engineering hub is Remote by kaikai on Thursday May 02, 2019 @01:13PM (#19810096)
Also a former Mapbox employee, and the effort that you put in to making it a remote-friendly culture showed in huge ways. I've carried those lessons to other companies, and I'm really grateful for your work <3
Re:Stripe’s fifth engineering hub is Remote by jaryd on Thursday May 02, 2019 @01:15PM (#19810120)
What were some of the key lessons or most impactful things?
Re:Stripe’s fifth engineering hub is Remote by kaikai on Thursday May 02, 2019 @07:00PM (#19813787)
Some of my key lessons were:

- remote-first meetings; is someone is remote / in another office, everyone takes the call from their laptops. That way no one ends up being forgotten on a screen in a room full of people.

- habitually reverting to written communication, so that information doesn't get lost in 1:1 conversations. That means writing thought processes into tickets, so folks can search for things later. We worked across 3 timezones (including PT to IST, ~12 hours off) so async communication was key.

- not having a central office. "Everyone is remote" wasn't perfect, but there wasn't a true home office in the same way as my current company. For example, it was considered rude to "@here" in the general chat channel for things like donuts, because hey, many folks are in other states/countries, and don't need to hear about y'alls treats. Little things like that make a big difference in employee experience.