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A comment on Downtime.

Re:Downtime by Xuzz on Monday December 06, 2010 @09:53PM (#1977810)
I understand they were busy, but only two or three updates about progress during the entire ordeal (on Twitter) seemed a little low to me. Their "we'll be back shortly" page also didn't link to their Twitter page either, so for many people it was just a black hole for updates about when a surprising large chunk of the web would return.
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Re:Downtime by donohoe on Monday December 06, 2010 @10:37PM (#1977908)
I've been around when chunks or a large web site went down. Everyone is scrambling to fix it. While we know communication is worth taking time and effect, it is also difficult when you're focused on a singular task. You do get blinders.

Thats not to say its a good excuse, and you certainly lern from it - but it is understandable.

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Re:Downtime by zecho on Monday December 06, 2010 @11:30PM (#1978016)
Everyone learns quickly after a major outage (they happen) that they need to have a game plan moving forward for communicating to users and customers. I hope tumblr took note of this lesson.
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