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Re:Google Is Eating Our Mail by marktangotango on Friday April 26, 2019 @11:24AM (#19758466)
Secondly, we care deeply about having positive relationships with developers and all our users.

This is so deeply disingenuous and at odds with so many peoples experience it’s absurd. Or satire?

Re:Google Is Eating Our Mail by munchbunny on Friday April 26, 2019 @04:06PM (#19761307)
I had a similar reaction to that statement. Google tends to make the happy path quite pleasant, but the moment you stray from it, things get kafkaesque very, very quickly.

Saying this from firsthand experience as a customer of Google's B2B offerings, Google earned its bad reputation on the enterprise side.

Saying this after a good number of years as a PM: when you spend 40-50 hours a week thinking about your product, it's really easy to get lost in the weeds and forget that your users see your product from a totally different perspective than you do. I see this all the time because it's very, very difficult to avoid this problem.

Re:Google Is Eating Our Mail by asark on Friday April 26, 2019 @11:27AM (#19758504)
I think (some of them) may think that's true, but their internal reward structures and top-down priorities are clearly set up such that it's not, in practice. There's no other reason it could be so bad.
Re:Google Is Eating Our Mail by ericol on Friday April 26, 2019 @12:58PM (#19759566)
I live in Argentina. Few years back, an ex government official from the previous government was caught in the act of hiding 8 million dollars in a church.

My partner's auncle was also an ex government official from the previous government.

He was in charge of the country's office for regulation work in rural areas.

Up to that point, he was a complete believer that the government he was part of, was there to really change things and put the country in the right track.

When the news about that other guy's 8 mill broke out, he was completelly and uterly devastated.

I think the same can be applied to a lot of the people that works in Google regarding the way they perceive the company.

I just recently read in the news that there has been some retaliation exherted on googlers because of organizing some walkouts.

To think that your company just does good because you try to do good, and not take a look at what is really going around in the world related to what the company you work for is "a little" naive.

Also, I think that right now companies like Google and FB should be treated and reasoned about like states. To think that they will not abuse their power in one way or the other - just like countries do - is also "a little" naive.

Re:Google Is Eating Our Mail by mthoms on Friday April 26, 2019 @02:08PM (#19760295)
>Also, I think that right now companies like Google and FB should be treated and reasoned about like states. To think that they will not abuse their power in one way or the other - just like countries do - is also "a little" naive.

That companies this big ought to be reasoned about just like Nation States is a very interesting idea.

Re:Google Is Eating Our Mail by arrosenberg on Friday April 26, 2019 @02:52PM (#19760708)
Alternatively, we could reject the notion entirely and revive the antitrust movement. Centralized private power is just as, if not more, dangerous than centralized public power and we aught to have a discussion about whether nation-state size companies are really a desirable feature.
Re:Google Is Eating Our Mail by ericol on Saturday April 27, 2019 @10:51AM (#19765807)
I think both the approaches in your comment and the one above (Or any comment to that matter) are worthy of a lengthy discussion.

But my point was more directed towrds understanding how companies this big are starting to behave.

I do think antitrust is a way to look at it, but the anti trust laws in the US I think are difficult to point towards Google for instance (Probably the same about European laws)

> we aught to have a discussion about whether nation-state size companies are really a desirable feature

I think it goes a way longer than that. Obviously private companies are subjected to a lot less scrutiny than states, but states do miss behave and do not run into the risk of eternal intervention, unless they really fuck up, and even then.

Re:Google Is Eating Our Mail by eggsome on Friday April 26, 2019 @09:20PM (#19763134)
Forcing mega corps to assume the responsibility of statehood is one of the key plot points in the "Poor mans fight" series of books. (some of the best sci-fi I've read in a while too).
Re:Google Is Eating Our Mail by ericol on Saturday April 27, 2019 @10:45AM (#19765783)
Hey, thanks for that. Interesting. I'll take a look at those books.
Re:Google Is Eating Our Mail by LocalPCGuy on Friday April 26, 2019 @05:20PM (#19761838)
As I started to read this, I SOOO wanted it to continue on like this:

> I have this 8 million from the church, but I need to get it out of the country in order to spend it ...

Re:Google Is Eating Our Mail by ericol on Saturday April 27, 2019 @10:52AM (#19765813)
Why stop there, and not go full nigerian scam, Argentinian style.
Re:Google Is Eating Our Mail by darrmit on Friday April 26, 2019 @11:40AM (#19758651)
This seems to be common with the product teams I’ve interfaced with. Good intentions, but bad prioritization and little incentive to do anything other than cater to the big revenue drivers.
Re:Google Is Eating Our Mail by jrockway on Friday April 26, 2019 @12:30PM (#19759252)
Why would you start a for-profit company to not focus on "big revenue drivers"?
Re:Google Is Eating Our Mail by newsoul2019 on Friday April 26, 2019 @01:54PM (#19760133)
If you are a for-profit company, why would you kill off business lines that are "only" making you $10-$50 million per year?
Re:Google Is Eating Our Mail by TheHegemon on Friday April 26, 2019 @03:36PM (#19761069)
Most likely due to opportunity cost. Your resources and effort would be better spent elsewhere.
Re:Google Is Eating Our Mail by touristtam on Monday April 29, 2019 @06:48AM (#19777228)
Immediate profit and cost saving might hide something more valuable to a business in the long run: reputation.
Re:Google Is Eating Our Mail by tedunangst on Friday April 26, 2019 @01:34PM (#19759930)
How many people don't experience problems sending to gmail? Do you think blog posts criticizing and praising gmail deliverability are in equal proportion to users' experiences?
Re:Google Is Eating Our Mail by jcbrand on Friday April 26, 2019 @05:25PM (#19761888)
I'd be surprised if there are any self-hosters who never had any of their emails ending up in Gmail's spam folder.

Disclosure: I've been self-hosting for 5 years.

Re:Google Is Eating Our Mail by throwaway2048 on Friday April 26, 2019 @05:22PM (#19761854)
I don't really care about how many people it is, I primarily care they are fucking up my mail, with absolutely zero recourse or transparency whatsoever, just a total black hole.
Re:Google Is Eating Our Mail by int_19h on Monday April 29, 2019 @03:57AM (#19776611)
Until recently, I didn't think I have a problem with GMail spam filtering.

Then I looked at what was in my Spam folder. I haven't looked into it for a long time before, because, well, Google has trained me that their spam filtering "just works".

I now try to check it at least once a week. The amount of false positives was staggering, and some of it was important.

Re:Google Is Eating Our Mail by deelly on Friday April 26, 2019 @11:26AM (#19758489)
Probably key point is "..with developers and all our users.." but not individual developers and individual users.
Re:Google Is Eating Our Mail by megous on Friday April 26, 2019 @12:24PM (#19759182)
Key point is that words don't matter unless they're backed up by some concrete action.

The worst thing about this blocking is that you often times don't get to see what's wrong. So you're running around in circles, trying to use various mx tools on the internet to find the problem.

This is not just gmail issue. Though with many smaller providers you'll at least get something like "your blocked by XYZ blacklist".

Re:Google Is Eating Our Mail by npsimons on Friday April 26, 2019 @01:51PM (#19760102)
> This is not just gmail issue. Though with many smaller providers you'll at least get something like "your blocked by XYZ blacklist".

I would much rather get this than silent discard. At least when I've seen things in the logs in the past (yes, I do read my server logs), I have been able to follow up and fix them. I get the sense that Google is even going beyond using 550 and discarding email silently. I just did a grep through my logs to see if this message came up and found it nowhere, yet I have users on my mailing lists claiming they don't get emails and they've checked their spam folders. They're on GMail.

Re:Google Is Eating Our Mail by sixothree on Friday April 26, 2019 @02:40PM (#19760611)
Agreed. How exactly do external developers reach out to google?