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Re:Lyft vs. Uber: A Tale of Two S-1’s by chrischen on Sunday April 14, 2019 @04:10PM (#19661413)
You have to press for the refund. Refunds usually cost money to issue, so they would avoid it unless necessary.
Re:Lyft vs. Uber: A Tale of Two S-1’s by massivecali on Sunday April 14, 2019 @04:18PM (#19661455)
Crediting my account isn't a refund. I never requested a credit. So I stand by my assertion that it is fraud. The same goes for having to meticulously scour my trip logs for where the driver didn't end the ride when I exited the vehicle, or other such shenanigans.
Re:Lyft vs. Uber: A Tale of Two S-1’s by tomjakubowski on Sunday April 14, 2019 @06:14PM (#19662019)
I don't think GP's comment was challenging your view but was more like advice ("if you complain enough to support, you'll get a refund instead of a credit").