Yeah, it's crazy, but there is something noble about letting people know that there is good stuff that can help them in ways that they can't imagine yet. It's doubly good if that helps you run a business that makes a truly useful product.
I don't know anything about Hunky Bill (I just noticed he lived in Vancouver! WTH... Can I really trust him?) But that perogie maker. Yep. Good as gold.
Also, lol @ commenting on Hacker News to rail against marketing. This is literally a lead-gen site for YC
Just as an illustration, if you watched the show Silicon Valley, this was one of their big challenges. We made something brilliant, but hardly anyone understands why it matters.
What you call help is not what I would call help - using a wealth of scientific literature to design information that when conveyed can optimally take advantage of statistically likely emotional or physiological triggers to exploit people into buying something they didn't already want is evil.
Marketing as a concept could make some sense in information scarce environments like the era before global instant communication between anyone anywhere to any number of people. Since then, absolutely nobody has asked the question "I don't know what to spend my money on, I sure wish a corporation would suggest something".
Cynicism is easy, but the truth is that there are useful, helpful things out there, and that making people aware of this is not intrinsically wrong.
Is this the "decentralized internet" product, or the initial Pied Piper product? SV the show is very accurate in some ways, but how did it take them until Season 2 to discover that average consumers don't give a crap about a hard-to-use, seemingly B2B-focused app that compresses their pictures?
No it isn't. It's just a shame that 99.99% of the industry are ruining it for the rest of them.
Advertising a new product or service is great, but showing me the ads over and over again is manipulation. Creating a brand to get people emotionally invested is manipulation. Almost the entire industry is manipulating people to buy something they didn't want, spend more than they should have (including the costs that marketing adds to the product) or trying to convince them to buy from you instead of someone else.
Everything in the exploitation economy is evil. But then most previous attempts at large-scale human organisation have been evil too, in their own ways.
It's possible to have a humane non-exploitation economy, and it might even be possible for it to include some marketing. But it would look very different to the economy we have today.
Marketing at its best is helping people see how a product fills a need or makes their life better in a way that might not have been clear at first.