Ditto. I ditched Bank of America and switched to Schwab, it's great.

Yeah, me too. And when I've called customer service, it has always been fantastic. I've never felt like the rep has just been reading a script.

I just opened a checking account with Schwab (and the requisite brokerage account that goes along with it). As I was registering the account online, the web system threw an error, and I couldn't finish.

The next day I got a voicemail from one of their operators inquiring about my account with a number to call him back. The number went straight to him, and my account was straightened out in a few minutes. They also sent me checks, something I had never bothered paying for with my account at Chase.

And I haven't even put any money in the account yet. So far I'm very impressed.

Another happy Schwab customer here. I've got secondary accounts at ING and they're great too.

I was thinking about switching from BofA to ING but the unavailability of ATMs near me, is the show stopper.

All 7/11's and Safeway's in my area have ATMs.

I also have a USAA account, which reimburses up to $15 in ATM transactions AND has mobile deposit via Android or iOS.

seconded. I live in Boston and I am almost never further than a single block from a BofA ATM here. Their ATMs now allow me to make deposits at nearly all ATMs, so until I move out of Boston there's no reason to switch.

Also, Fidelity's checking account: http://personal.fidelity.com/accounts/aong/sca_learn.shtml.c...

Same. The web interface leaves something to be desired (e.g. focus events firing while I try to type my password, broken middle-click behavior, etc.), but the reimbursed ATM fees are so cash.