I get this. If you've ever done software consulting for horribly backwards industries or companies, I think it's clear what he means. It's easy to look from the outside and see obvious and clear solutions. Why don't they fix that problem? Why do they still do that? You gather your requirements, make your solution, and hand it over. Of course, it's never that simple. There is a ton of historical gunk in their processes that people are too busy to fix, and they're busy tearing their hair out just to keep the ship running. Not even agile can save your software solution, it was doomed from the start. Soon enough, you're making spaghetti code to adapt to the spaghetti processes. It's so horrible that it's obvious why no sane or superstar-talented person wants to work there. It's not worth the pain and effort, it makes way more sense to work for a company that has a lot of things figured out. Ah, Netflix, where they publicly brag on their website about their culture and having dream teams full of superstars. Heck, Netflix pays way better too.

So the company gets the employees they deserve, not the employees they need. That isn't to say that Batman isn't worthy of respect. Batman saves the company over and over again every day. But they really needed Harvey Dent. Unfortunately, whenever a Harvey Dent goes to work for that company finally, he either dies a hero and has to leave, or he lives long enough to become the villain that just perpetuates the monstrosity and makes it worse. Hey, he's getting his paycheque, whatever, who cares anymore. The company is still alive and paying me. Before, I was so idealistic. Then I was biding my time while looking for a better opportunity at another company. Now I'm so full of apathy and cynicism that I'll just feed the machine while the machine pays me. I've got mouths to feed and my employees like how I still play the hero now and then. Heck, they even think I'm Batman, not Two Face. But every now and then, I'll backstab Batman, because look at what I am now. I'm not Harvey Dent anymore, I'm Two Face. But don't say that I'm not doing my job.

Companies get the people they deserve, they rarely get the people they need. Andrew Yang is trying to be Harvey Dent.