Scolding is the essential foundational mentality of the job. They get paid to actively look for bad behavior. This makes it very easy to find all things to be suspicious at a minimum.

It actually makes it quite hard to not start seeing everything and everyone through a suspicious lens. The odds are good that there are additional structural reinforcements. They probably don't get rewarded for anything else. They may even get actively penalized for not behaving that way.

At my corporate job, I was instructed to a. Look for a reason to pay a claim rather than looking for a reason to deny it and b. Look out for the customer rather than cover my own ass.

Then I had a claim for a benefit that was only paid once a year. I knew the six week period it occurred in, but not the actual date. I got dinged by Quality for paying it.

My ultimate solution: I no longer work there. But most people just do what they need to do to get their damn paycheck. Fighting the good fight is usually not what they get rewarded for.

Office Space:

"I have 7 bosses. If I do something right, no one cares. If I do something wrong, everyone comes down on me like a ton of bricks. I spend all my time trying to not get yelled at."

(Or words to that effect.)