I am of the opinion that scientists (the most likely users of this tool) should be treated with a bit more respect -- maybe provide technical details and/or a place where they can submit a report?
I have opened a Github Issue about the UI being too brief: https://github.com/arxiv-vanity/arxiv-vanity/issues/381 . Additionally, if there is any place I can submit a bugreport/query on my own paper failing, I would love to know.
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As any true scientist (understand: self-absorbed), I can only recommend it once my own papers are rendering. :-)
What are your papers? Maybe it’s an easy fix. :)
If you want to extract figures/images from PDFs, the best way to do it is to use Adobe Illustrator (or equivalent... Inkscape maybe?). That’ll let you extract full sized bitmapped graphics or arbitrary parts of the PDF as SVG vector images.
Would it be helpful / appropriate to add "when using your phone" to the end of the tagline?
In the end we used MathJax pre-rendered on the server, which is the same speed as pre-rendered KaTeX: https://github.com/mathjax/MathJax-node
We’ve also done lots of tweaking to make it support as much stuff on the arXiv as possible. Our MathJax config is a fun read: https://github.com/arxiv-vanity/engrafo/blob/master/src/conv...