Re:Who Controls Diners’ Data? OpenTable Moves to Assert Control
by lisper on Monday March 18, 2019 @06:08PM
(#19425849)
> So what happens in the hypothetical that the food sucks and the bill for $300 comes to you. Do you just not pay?
The one time this actually happened to me we walked out before we actually got any food. But yes, we didn't pay (obviously). If we'd paid ahead it would have been a real problem.
> Problem is that there are millions of potential customers all who may or may not be flakes.
Yes, I understand that, and I am not unsympathetic to the restaurant's need to mitigate this risk somehow. But fobbing 100% of the risk back onto the customer is not the right answer IMHO, and any restaurant that does this is not going to get my business. There are lots of other possibilities (50% up front, no-show fee, reputation tracking) that I would be happy to sign up for, but not that.
The one time this actually happened to me we walked out before we actually got any food. But yes, we didn't pay (obviously). If we'd paid ahead it would have been a real problem.
> Problem is that there are millions of potential customers all who may or may not be flakes.
Yes, I understand that, and I am not unsympathetic to the restaurant's need to mitigate this risk somehow. But fobbing 100% of the risk back onto the customer is not the right answer IMHO, and any restaurant that does this is not going to get my business. There are lots of other possibilities (50% up front, no-show fee, reputation tracking) that I would be happy to sign up for, but not that.