Why I Quit Tech and Became a Therapist

Re:Why I Quit Tech and Became a Therapist by ethbro on Monday March 11, 2019 @10:15AM (#19359099)

Part of this is IT's fault.

Any competent IT org should strive to balance crisis interactions with preemptive actions.

Aka the package delivery person effect: 'Why does everyone like their package carrier? Because everytime you see them they bring a gift!'

If you only ever see IT when your system melts down or an upgrade goes awry, you're going to hate them. Even if they're doing a wonderful job.

So, please, if you run an IT department, give your troops some time to make house calls. "Just checking back in. How's the fix working?", "Anything troubling you?", etc.

If not for your org, then for their mental health.

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Re:Why I Quit Tech and Became a Therapist by madcaptenor on Monday March 11, 2019 @10:29AM (#19359210)

I like my package delivery person because they bring gifts. But I don't like my mail delivery person because they bring bills.

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Re:Why I Quit Tech and Became a Therapist by ethbro on Monday March 11, 2019 @10:33AM (#19359250)

That's why I didn't say mail person. ;) (And yes, package delivery people can deliver legal packages... but I assume everyone gets the point)

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Re:Why I Quit Tech and Became a Therapist by madcaptenor on Monday March 11, 2019 @10:34AM (#19359254)

I mean, if we're going to tear this apart, sometimes my mail person brings gifts, if they're small enough to fit in the mailbox.

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