Heh. This reminds me of something else with using Microsoft. My employer uses Office365 with a smart card authentication for email. In order to use the encryption features, you have to enable an activeX plugin from Microsoft. Microsoft Edge does not trust the Microsoft published plugin and disables it every time I boot up Edge (EDIT: I should note even when I attempt to enable it, it shows up as "disabled" on the extension tabs, and I have never gotten encryption/signing working on Edge). It only works on Internet Explorer (which Microsoft is actively trying to get people off).

I get the impression they don't do extensive Q&A with their products.