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Re:Everyone should read support emails by ahaferburg on Monday March 04, 2019 @09:50AM (#19301665)
I would presume most competent engineers have a pretty good grasp of what is or isn't working. If something doesn't, they probably knew about it already, or at least aren't surprised.
Re:Everyone should read support emails by SketchySeaBeast on Monday March 04, 2019 @11:13AM (#19302305)
And if they are surprised that's the entire point.