Politicians don't serve the people, they serve themselves and seek reelection. Sometimes it happens to be the case that seeking reelection motivates serving the people, but that is nothing more than a happy coincidence. Sometimes a dictator earnestly wants to help his people; that too is a happy coincidence. The genuinely altruistic politician in a democracy is no more common than a genuinely altruistic dictator.

> Did he forget that there are PEOPLE in those Uber and Lyft cars? Those same people he is supposed to serve?

Many of them are tourists or business visitors, not the people local government is supposed to serve. Local government fees designed to milk those people (which incidentally also hit residents) are not at all unusual.