Ok, I have had more or less a similar experience.
Couldn’t verify my identity(?) > Upload a photo of ID.
Couldn’t verify street address(?) > Upload a utility bill.
Couldn’t verify business street address(?) > Upload a utility bill.
Couldn’t verify my EIN(?) > Upload IRS EIN document.
The list goes on.. process took over a week. Eventually I was approved, just an insanely tedious process.
Eventually, they just rejected our application and off we went to SVB. It was frustrating, especially since we really were hoping to support another startup.