FastMail loses customers, faces calls to move over anti-encryption laws

Re:FastMail loses customers, faces calls to move over anti-e... by rishav_sharan on Monday February 25, 2019 @12:19AM (#19243201)

Protonmail is great in terms of feature/security balance. Personally, I like using mail.disroot.org

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Re:FastMail loses customers, faces calls to move over anti-e... by playpause on Monday February 25, 2019 @02:43AM (#19243805)

I switched from ProtonMail after a few months (despite having paid up front for a year) because the UX is so bad. You are forced to use their client apps, which are full of annoying bugs and design flaws. They ignored my support requests. Eventually I switched to MailFence, which has even worse UIs, straight out of the 90s, but you can use any IMAP client so it doesn’t really matter. (ProtonMail does have a bridge tool so you can use IMAP, but only on a desktop OS.) Still on the lookout for something better.

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Re:FastMail loses customers, faces calls to move over anti-e... by snorremd on Monday February 25, 2019 @04:17AM (#19244201)

For desktop ProtonMail has a bridge to allow you to use standard imap and smtp: https://protonmail.com/bridge/

I guess for mobile phones you need to use their app.

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Re:FastMail loses customers, faces calls to move over anti-e... by fvargas on Monday February 25, 2019 @12:24AM (#19243221)

Protonmail has also given in and paid out thousands* to criminals who DDoS their systems, no?

*In my original post I mistakenly wrote "millions"

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Re:FastMail loses customers, faces calls to move over anti-e... by tonyztan on Monday February 25, 2019 @12:37AM (#19243266)

(Note: The parent comment claimed that ProtonMail paid "millions" in ransom. It appears to have been edited to say "thousands" now.)

I am not affiliated with ProtonMail, but the answer is no. ProtonMail has paid a ransom exactly once, back in 2015 when it was just launched and suffered a DDOS attack that caused a lot of collateral damage to third parties, who pressured ProtonMail to pay the ransom.

ProtonMail has since committed to "never pay another ransom" and invested in advanced DDOS mitigation capabilities, including by becoming its own ISP.

Sources:

https://protonmail.com/blog/protonmail-ddos-attacks/

https://protonmail.com/support/knowledge-base/email-ddos-pro...

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Re:FastMail loses customers, faces calls to move over anti-e... by xref on Monday February 25, 2019 @12:35AM (#19243254)

All I’ve heard is they once paid $6000 to stop a ddos in 2015 at the demand of their hosting isp.

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Re:FastMail loses customers, faces calls to move over anti-e... by dnh44 on Monday February 25, 2019 @01:05AM (#19243394)

I’ve just moved a personal domain from fastmail to migadu. So far so good.

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Re:FastMail loses customers, faces calls to move over anti-e... by 0az on Monday February 25, 2019 @02:21PM (#19248519)

I'm probably going to go to Migadu, since Lavabit support is proving to be annoyingly silent. I requested a custom domain a week ago, set up SPF/DKIM according to instructions, but have heard nothing since.

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Re:FastMail loses customers, faces calls to move over anti-e... by willtim on Monday February 25, 2019 @02:01AM (#19243618)

I can recommend Runbox, it's run from Norway which allows for privacy.

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Re:FastMail loses customers, faces calls to move over anti-e... by heuiop on Monday February 25, 2019 @04:52AM (#19244394)

What about this proposal?

https://news.ycombinator.com/item?id=19087150

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Re:FastMail loses customers, faces calls to move over anti-e... by willtim on Monday February 25, 2019 @06:11AM (#19244733)

Ah, maybe I'm out of date then.

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