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A comment on I Hit $115k/Month with a Status Quo Improvement. Parent comment

Re:I Hit $115k/Month with a Status Quo Improvement by ajaygoel on Wednesday February 20, 2019 @02:44PM (#19211293)
Agreed. I was arrogant in some of my blog post comments. I've changed my tune since then. For me, gaining confidence in my product and gaining traction turned me into a more customer-service friendly person.
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Re:I Hit $115k/Month with a Status Quo Improvement by kokokokoko on Wednesday February 20, 2019 @02:47PM (#19211318)
I was just giving you a tough time there with that. We've all been there. I certainly have.

Customer service is always full of challenges and I'd be curious to hear your thoughts about things you've learned and changed since then to make support more streamlined. It tends to be one of the earliest scaling challenges new companies face.

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Re:I Hit $115k/Month with a Status Quo Improvement by my_usernam3 on Wednesday February 20, 2019 @02:52PM (#19211362)
I like your admittance to prior arrogance instead of doubling down.
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