Re:Making Money from Open-Source Software
by marpstar on Saturday February 09, 2019 @04:03PM
(#19124620)
Sounds like fixed-price consulting to me.
[ Parent
| on HN ]
> Sounds like fixed-price consulting to me.
Is there no difference between technical support and consulting?
I see technical support as answering emails and picking up the phone when someone needs the help using your product.
For instance, AWS Support Plans[1].
Re:Making Money from Open-Source Software
by yesimahuman on Saturday February 09, 2019 @04:40PM
(#19124808)
Yes there is s huge difference. One is a yearly subscription and the other is billed per-hour or is a set of consumable hours you buy one-off. Most teams don’t just sell support on its own, you only get it if you have a subscription to the software product behind it.
Re:Making Money from Open-Source Software
by yesimahuman on Saturday February 09, 2019 @04:21PM
(#19124712)
No, it’s more like a SaaS model. Yearly subscription/license and you’re not doing bespoke development