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Re:Spotify will now suspend or terminate accounts it finds a... by dfxm12 on Friday February 08, 2019 @11:37AM (#19115891)
A non-paying customer who doesn't listen to ads has absolutely zero value to Spotify.

I'd challenge this because they can convert to paid users or advertise the service via word of mouth, or probably provide other value as well (user data, listening habits, etc.).

However, even if these users have zero value to Spotify, then why terminate them? Spotify is getting some negative press over it, so it seems like a net loss for them...

Re:Spotify will now suspend or terminate accounts it finds a... by umanwizard on Friday February 08, 2019 @11:40AM (#19115934)
> However, even if these users have zero value to Spotify, then why terminate them?

When I go to a restaurant and eat without paying, why do they kick me out?

Re:Spotify will now suspend or terminate accounts it finds a... by lurchedsawyer on Friday February 08, 2019 @12:16PM (#19116392)
More like "We sent a free pizza to their home. How dare they not eat the pineapple toppings!?"
Re:Spotify will now suspend or terminate accounts it finds a... by umanwizard on Friday February 08, 2019 @12:28PM (#19116531)
Right, and what’s happening now is Spotify choosing not to send free pizza to those people anymore. What’s the matter with that?
Re:Spotify will now suspend or terminate accounts it finds a... by lurchedsawyer on Friday February 08, 2019 @01:12PM (#19117021)
Mostly a privacy and ownership issue: Spotify doesn't own the device receiving their service nor are they paying for the bandwidth used for the ad payload, and it's none of their concern how these are used. In the end it all boils down to whether Spotify's right to run a business supersedes a person's rights of ownership.