I don't think this is a problem of regulation run amuck at all. It reminds me a lot of how games whose primary focus is gambling can and do extensively reach out to children in order to either earn money through advertising or by making kids into gambling consumers.
Consumers may demand it, but you have to look at what companies do to increase demand and keep repeat customers. You could argue that if people didn't want to play those games they wouldn't exist; I argue that companies create consumers through malicious policies and advertising.
Careful, you can justify all sorts of scams this way. Just substitute any kind of illegal or misleading behavior. Eg., to take it to an extreme: If the people didn't want the Nigerian prince scam, they wouldn't keep it going!
OTOH in the payday office there were obvious addicts on benefits who were being skimmed every month and could never get ahead of their debt.
Does the need to protect vulnerable people who make bad choices outweigh my need for a high-risk emergency loan? It's not a straightforward ethical situation.
I'm not sure many such people exist. Surely the vast majority of payday loan companies' customers are not these kinds of people, but rather, people who are being taken advantage of.
... pretty brutal. From the CFPB[1], 82% of loans are renewals, and ~50% are longer cycles of debt. So, naively, of the 66% of people no longer eligible, one might expect 75% (50%/66%) of those to be stuck in a debt cycle and 25% (16%/66%) to no longer have access to credit.
[1] https://files.consumerfinance.gov/f/201403_cfpb_report_payda...
IRL, scummy behavior often gets you ahead of the honest competitors.
If people didn't want these loans, the companies would not exist. If the loans were capable of being serviced at a lower rate, then new companies would form to offer lower fees and charge less interest. The biggest blocker to the latter, ironically, is regulations that aim to prevent new payday loan companies from forming by requiring compliance with industry best practices.
This is a classic example of "regulation made the problem worse, let's add more regulation and see if that fixes it."
[1] https://files.consumerfinance.gov/f/documents/CFPB_Proposes_...