I have 9360, it has pretty annoying coil whine. The touchpad has some play which is extremely annoying, for almost a year I always used a trackball instead. Now I've gotten used to it somewhat, but still it irks me every day when I have to use it. Headset port stopped recognizing dedicated microphones at some point, probably some driver/software problem on the Windows side.
For work it is okay and I chose it basically because the Macbook Pros of the time already had the horrible keyboards and touchbar. In retrospect I should have gone with Lenovo, at least their keyboards are much better and they have actual docks, which are very convenient for work. Touchpads are still crap, though they may have improved since T440s.
Compared to the late 2013 Macbook Pro I have the MBP has better hardware, but I prefer Windows and Linux to OSX.
(512GB SSD, 16GB Ram, i7, UDH)
* XPS13 - Ubuntu: €1820
* XPS13 - Windows: €1899
* MBA - i5: €2119
* MBP - i5: €2589
* MBP - i7: €2949
Entry model (256GB, 8GB, i5):
* XPS13 - Ubuntu - HD (with i7): €1429
* XPS13 - Ubuntu - UHD: Not offered in this config
* XPS13 - Windows - HD (with i7): €1399
* XPS13 - Windows - UHD: €1599
* MBA - i5: €1629
* MBP - i5: €1800
* MBP - i7: €2159
Apple is a bit more competitive here, mostly because Dell raised their prices, though interestingly the high end Apple options cost more here and the low end Apple options cost less.
My current laptop is a 2017 XPS 15. The Windows wifi drivers were rubbish on launch, but they finally patched it early last year. Durability wise it's been fine (Though not yet at usage levels of lifespan that I can say much about long term wear), as were my previous Dell laptops (An Inspiron and XPS Studio in the 2000s)
It's just one data point, but I have an XPS 13 model 9350 that's now 3 years old (used daily) and I haven't had any faults develop yet.
I'll pass it onto the kids once I get one of these shiny new ones and will be replacing the keyboard and fan when I do. Some of the plastic covering on a few of the keys is starting to come off and the fan bearings are starting to go so sometimes it's louder than it ought to be.
The screen isn't covered with Gorilla Glass and gets marked up the way Macbooks used to. The monitor hinge has a little slack in it and the power connector is a bit loose.
The trackpad has been surprisingly good. The keyboard is decent. I also like the fact that I was able to swap in 32GB of memory and an NVME SSD of the make and model of my choice.
Mine came with a Fujitsu SSD, I think. I swapped in a much larger Samsung 960 Pro. I've ordered several of these for others and they all came with a Samsung OEM unit of equivalent performance.
In summary, the hardware doesn't suck and it runs Linux, which is the best part.
It runs really well, there's a minor issue with the touchpad but it does still work well enough that I haven't done anything about it.
Dell continue to push out firmware updates. I bought a USB-C monitor (that acts as a USB-A hub) and I power it via that.
Screen is beautiful, of course in certain light conditions the gloss is a negative, but it looks beautiful often and has great brightness.
My next laptop will either be a System76 or another XPS Developer Edition. I really appreciate what they have done.
512GB/16GB i5 2239€ 512GB/16GB i7 2599€
Are you looking at the same thing?
bt didn't work with wifi, changed the wifi card, but still troubles
weird display dimming when reading white on black and no official patch (can link you an unofficial one)
coil whine
speaker blown (don't eq them)
battery bloated (replaced for free even out of warranty)
hard to get to sleep
very short screws, can get lost if you don't use lock tight after opening it once
* XPS13 - Ubuntu: 1599€ / 1819$
* XPS13 - Windows: 1729€ / 1967$
* MBA - i5 - 2089€ / 2377$
* MBP - i5 - 2489€ / 2832$
* MBP - i7 - 2849€ / 3242$
Entry models (256GB, 8GB, i5): * XPS13 - Ubuntu - HD : 1289€ / 1467$, has a i7 instead of an i5 !?!
* XPS13 - Windows - HD: 1309€ / 1490$
* XPS13 - Windows - UHD: 1479€ / 1683$
* MBA - i5 - 1599€ / 1820$
* MBP - i5 - 1999€ / 2275$
* MBP - i7 - 2359€ / 2685$
I noticed that dell doesn't offer customization. They have many different configurations but some combinations are missing e.g. no 256-16-UHD option.
That being said I find it difficult to rationalize Apple's prices. I'd like to replace my ancient MBA but I'm not willing to pay 400€ for their new MBA, just to get an inferior CPU. Not to mention the huge price difference for higher-end configurations.
I'd be very interested how well dell notebooks last - do they have similar 'design flaws' as the current gen Apple notebooks (keyboard, display cable)?