I find Google ratings are inflated as well. I’ve commonly seen restaurants that is 3 stars on Yelp have 4.5 stars on Google. A 4.5 Yelp restaurant (in SF) at least almost always means there is a line or a reservation. 4.5 stars on Google almost always means “they won’t poison you here”
I have never found Yelp to be useful in the slightest. Yet my gf is able to look in Yelp and find great places to eat or find something we need. I honestly haven't the faintest idea how she acquired this superpower.
I don't trust Yelp. But I trust Google even less. Yes, maybe the Google Reviews people are siloed from all the bad things happening elsewhere in the company. But as far as I am concerned, anything with Big G's logo on it is automatically suspect.
/Moving my e-mail and documents off of Google as I write this