Re:Sears has another chance to avoid closing down
by bilbo0s on Tuesday January 08, 2019 @12:58PM
(#18857691)
HN user xigency is right, Amazon has always been light years faster than Sears.
Personal anecdote:
My mother, back in the late-nineties came to me one day and told me how she had figured out how to get stuff from the jcpenny and sears "even faster". Because she could just search Amazon, "and they actually deliver it to me by the end of the week!"
"I bet you thought they only sold books right? It's something new they have!" yada yada yada blah blah blah. She was pretty proud of herself to be telling me about the new stuff on the web, but I digress. Point is, she was like a kid in a brand new candy store. Only a candy store that sold toys and video games too, and opened up across the street from the kid's house.
Before shopping at Amazon ramping up, right around 2000, I remember Sears logistics starting to break down with kafkaesque calls into Sears service and parts departments. I guess the point is, I think the decline of Sears mostly had to do with internal complexity and breakdown of effective management than anything directly to do with Amazon.