Re:Sears has another chance to avoid closing down
by spiralx on Wednesday January 09, 2019 @07:09AM
(#18864124)
The dysfunctional Randian management model imposed by their CEO had more to do with their failure than any external woes:
Re:Sears has another chance to avoid closing down
by Zigurd on Tuesday January 08, 2019 @04:35PM
(#18859950)
I should have made clear just how ancient I am. When I was a kid, it was still the heyday of department stores like Lytton, Goldblatt,and Marshall Field which had their own candy shop selling their own candies, and a department called "millinery." Some of these stores were notably stuffy and seemed to cater to my grandmother's generation. But they were still prosperous. I had never seen a Wal Mart.
And you can't operate a mega-chain on premium customer service since the average customer shops on price or convenience.
Department stores have been dying for a long time.