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Re:How Did Our Medical Notes Become So Useless? by nradov on Friday January 04, 2019 @03:41PM (#18827412)
Some doctors have been concerned that patients lack the education needed to interpret their own charts. So when patients don't understand something they call back and ask a lot of questions, which doctors see as a waste of time. (I don't agree with this perspective, just giving some context.)
Re:How Did Our Medical Notes Become So Useless? by hopler on Friday January 04, 2019 @08:05PM (#18829200)
In the US that's fine, because the doctor can bill for the follow-up consultation.
Re:How Did Our Medical Notes Become So Useless? by nradov on Friday January 04, 2019 @08:24PM (#18829273)
Answering questions over the phone is usually not billable.