When I was consulting I had a client whose google ads stopped working for six weeks. She was spending $500 a week in ads, but Google wouldn't do anything to fix or even acknowledge the issue.

I also had Google accuse me of "click fraud" on a website I ran in college- they stole about $300 from me, with no ability to appeal.

Google's support- even for paying customers- is abysmal.

No.

We had someone locked out of their email while using Google's paid company mail service (App engine, I think it was called). Several days with no mail and no useful support taught me that relying on Google can leave you with no recourse.