Re:Slack closes account of an Iranian user living in Canada
by macspoofing on Thursday December 20, 2018 @09:28AM
(#18725104)
>Aside from the obvious wrong of blocking people based on their origin
How is that an 'obvious wrong'? That's how sanctions work. Sanctions are laws that prevent companies in one region from doing business with companies from another region.
>Taking the OP's story at face value, Slack should easily be able to verify with him that he lives in Canada. Instead, they simply block it and bye. I find this extremely hostile.
That I agree with. Slack should do better. But doing better means doing more investigative work and you probably don't want to delegate that to your frontline tech support worker, so it means it's expensive and not particularly scalable.
How is that an 'obvious wrong'? That's how sanctions work. Sanctions are laws that prevent companies in one region from doing business with companies from another region.
>Taking the OP's story at face value, Slack should easily be able to verify with him that he lives in Canada. Instead, they simply block it and bye. I find this extremely hostile.
That I agree with. Slack should do better. But doing better means doing more investigative work and you probably don't want to delegate that to your frontline tech support worker, so it means it's expensive and not particularly scalable.