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A comment on AI Mistakes Bus-Side Ad for Famous CEO, Charges Her With Jaywalking. Parent comment

Re:AI Mistakes Bus-Side Ad for Famous CEO, Charges Her With ... by QasimK on Monday November 26, 2018 @03:49AM (#18531995)
I’ve always had excellent, and prompt customer service from Amazon. I’m curious to know what kinds of issues have you encountered where you were unhappy with how they dealt with it?
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Re:AI Mistakes Bus-Side Ad for Famous CEO, Charges Her With ... by esotericn on Monday November 26, 2018 @05:58AM (#18532448)
I recently ordered over £1000 worth of items which on arrival had been replaced (or incorrectly packed) as random household items of low value.

It took almost a month to get a refund whilst Amazon 'investigated'. Yes, it was eventually fixed, but not without a huge amount of 'process says this and that' warbling.

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Re:AI Mistakes Bus-Side Ad for Famous CEO, Charges Her With ... by 113 on Monday November 26, 2018 @05:29AM (#18532355)
It's weird how someone like this always pops up when someone complains about customer service.
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