Why Do Laptop Makers Have Such Terrible Websites

Re:Why Do Laptop Makers Have Such Terrible Websites by cygned on Friday November 23, 2018 @03:42PM (#18518802)

Lenovo‘s website was very frustrating when trying to buy a T480s; weird navigation and a configuration wizard that crashed sometimes. Mostly, though, they give you a model ID and if you put it in the “Model ID” search box, it yields nothing and additionally empties the shopping basket, so that you have to start over.

I eventually bought it from a local store, but if I didn’t know that I wanted a Lenovo, I would have given up and bought something else.

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Re:Why Do Laptop Makers Have Such Terrible Websites by rikkus on Friday November 23, 2018 @04:07PM (#18518920)

I’m not sure who actually buys from their website. I’ve tried to use it in its various incarnations over the years and it’s been terrible every single time. I think perhaps they mainly sell direct to corporates and to retail channels so the site isn’t something they care about getting sales from.

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Re:Why Do Laptop Makers Have Such Terrible Websites by lawn on Friday November 23, 2018 @04:18PM (#18518965)

I recently bought a A485 from their site. It was only available in stock configuration from other sites which I didn't care for. The experience wasn't too bad, but maybe I was lucky.

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Re:Why Do Laptop Makers Have Such Terrible Websites by snaky on Saturday November 24, 2018 @09:51AM (#18522238)

Those who need the laptop configured as they want.

The best option used to be 'no touchpad', that's sad Lenovo removed it.

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Re:Why Do Laptop Makers Have Such Terrible Websites by iwiririwo on Friday November 23, 2018 @10:10PM (#18520248)

T480s with WQHD display is only available online, or though campus programmes. Retailers only offer less bright FHD display.

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Re:Why Do Laptop Makers Have Such Terrible Websites by dsego on Saturday November 24, 2018 @05:37AM (#18521408)

I love how when you go to the checkout page on Lenovo's website, you can see a list of what is included. But if you look closely enough, you can notice that the check-marks are actually square root symbols. Such attention to detail XD

Like this

> Included:

> √ Basic phone support

> √ Free parts & labor

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