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Re:Google May Have to Get Used to Third Place in the Cloud by ethbro on Wednesday November 14, 2018 @11:14PM (#18456810)
Google, for all their faults, does seem much more interested in soliciting product feedback.

I've never been able to figure out how MS does that, as everything seems to run through an omnipresent offshored L1 support contract. (Aka the "Here's a link to the documentation!" folks)

Re:Google May Have to Get Used to Third Place in the Cloud by chrisbroadfoot on Thursday November 15, 2018 @03:55AM (#18457844)
(GCP employee)

Yes, totally. When I transferred to work on GCP, I was pleasantly surprised at how much eng/product cares about users/developers wants, needs, and feedback.

Re:Google May Have to Get Used to Third Place in the Cloud by sgift on Thursday November 15, 2018 @12:25AM (#18457061)
If you are above a certain size you don't go through that. The big ones all have more direct access.

Also: Partner companies. They have more direct access too.