It could be both/and instead of either/or. The other angle is we as a society have given up on personal responsibility for each other (i.e. lack of social safety net), and instead look for help from big government, which is notoriously inefficient, corruption prone and scammable.

Government is the framework through which we help each other. My tax money goes in, social services should come out. I will not comment on the unfounded generalization ("notoriously inefficient, corruption prone and scammable"). Government is not perfect, but it is not what you describe.

I would like to ask the parent comment if he thinks there is a more efficient way of managing society and all it's people.

Actually, lets start with defining what "efficient" actually means in this context? That the goverment spends little money? That it is able to do it's duties effectively?