IVR: The Call Center Warm-Up Band (by Allison Smith, the Voice of Asterisk) Posted by zebraman on Tuesday November 13, 2018 @02:49AM from the queuemetrics.com dept. https://www.queuemetrics.com/blog/2018/11/08/IVR-callcenter-warmup/?lid=H102 ( no comments | on HN )
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